Privacy Policy
Last updated: June 2026
1. Who We Are
Oh My Glow is a skin wellness clinic based in Rockingham, Western Australia. When we say "we", "us", or "our", we mean Oh My Glow. Your privacy matters to us. Here's how we handle your information.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you book a consultation or contact us
- Any details you share about your skin concerns or health history during consultations
- Payment information when you purchase services or gift vouchers
We also automatically collect basic website usage data (pages visited, browser type) through standard analytics to improve our website experience.
3. How We Use Your Information
- To provide and personalise our skin treatments and services
- To respond to your enquiries and booking requests
- To send you appointment reminders and follow-up care instructions
- To send occasional updates and offers (only if you've opted in, you can unsubscribe anytime)
- To improve our website and services
4. Sharing Your Information
We don't sell, trade, or share your personal information with third parties. Period. The only exceptions are service providers who help us operate (e.g. payment processing, email delivery), and they're bound by strict confidentiality agreements.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications at any time
7. Cookies
Our website uses essential cookies to function properly and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.
8. Contact Us
If you have any questions about this privacy policy or your personal data, contact us at: